Privacy Policy

1. Who we are

Midas Marketing is a trading name of Francis & Crowe Limited, 51 Bracken Road, Sandyford, Dublin 18, D18 CV48, Ireland. We are the data controller for the personal information described in this policy.

If you have any questions about this policy or how we handle your data, contact us at info@midasmarketing.co or +44 7359 513 163.

2. The information we collect

We may collect the following information about you:

• Contact details you give us, such as your name, email address, phone number and company name, when you fill in our contact form, email us, call us or book a consultation.
• The content of your enquiry and any information you share about your business, goals or project.
• Information needed to deliver our services and manage our working relationship if you become a client, such as billing details and project correspondence.
• Basic technical information when you visit our website, such as your IP address and browser type, which our hosting provider processes to keep the site secure and running.

We do not use analytics or advertising cookies. See our Cookie Policy for details.

We do not intentionally collect any special category data, and we ask that you do not send us any.

3. How we use your information and our lawful basis

• To respond to your enquiries and arrange consultations. Lawful basis: legitimate interests, or steps taken at your request before entering into a contract.
• To provide our services, manage projects and communicate with you as a client. Lawful basis: performance of a contract.
• To send invoices, keep financial records and meet our tax and legal obligations. Lawful basis: legal obligation.
• To keep our website secure and working properly. Lawful basis: legitimate interests.

4. Who we share your information with

We never sell your personal information. We only share it with trusted service providers who help us run our business, and only as far as needed. These include:

• Website hosting and infrastructure providers.
• Email and productivity providers (such as Google Workspace).
• Our accountants and professional advisers.

We may also share information where required by law or to protect our legal rights.

5. International transfers

Some of our service providers are based outside the UK and the European Economic Area, including in the United States. Where your data is transferred outside the UK or EEA, we make sure appropriate safeguards are in place, such as adequacy decisions, Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or the EU US Data Privacy Framework and its UK Extension.

6. How long we keep your information

• Enquiries that do not lead to a project: up to 2 years from our last contact.
• Client records, contracts and financial records: 6 years after the end of the financial year in which our work ended, to meet legal and tax requirements.

7. Your rights

Under the UK GDPR and the EU GDPR, you have the right to:

• Access the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your information.
• Ask us to restrict how we use your information.
• Object to us using your information based on legitimate interests.
• Ask us to transfer your information to another organisation.

To exercise any of these rights, email info@midasmarketing.co. We will respond within one month. There is normally no charge.

8. Keeping your information secure

We use appropriate technical and organisational measures to protect your personal information, including secure hosting, encrypted connections and restricted access to client data.

9. Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to a data protection regulator. In the UK, this is the Information Commissioner's Office (ico.org.uk, 0303 123 1113). In Ireland, this is the Data Protection Commission (dataprotection.ie). If you live elsewhere in the EU, you can contact your local data protection authority.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.